Empathy Map for Self-Retrospective

1. Think about an event for self-retrospective

Selecting an impactful event

2. Fill out the Empathy Map

Empathy Map
  • What did you SAY at that moment? Capture some notable quotes or keywords used.
  • What did you DO? Describe what your action was?
  • What did you THINK? Dig deeper and scan your mind. What were the thoughts that emerged? What were the motivation, goals, biases, desires that arose and might have impacted your action? What does this tell you about your beliefs?
  • How did you FEEL? What emotions did you notice? Did you feel happy, sad, angry, frustrated? Choose the word that is closer to your felt emotion.

3. Analyze the map

Sample questions for analysis

4. Create patterns

5. Action Items

Tips for a productive self-retrospective:

  • Don’t hang up with the details. High-level reference of the situation based on your memory would be good enough to start.
  • You don’t have to be alone in your improvement journey. Take help from your family, friends.
  • Be comfortable with your exploration. Just tell yourself that you are on the journey of self-growth, and it will take time.
  • Adapt the map as per your need. If you want to add or delete any area, feel free to do so.

Seasoned Enterprise Agile Coach, Leadership Coach, Mentor, CEC, CTC, ICF ACC, Founder of CoachingSaga.com, linkedin.com/in/savitapahuja/

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Savita Pahuja

Savita Pahuja

Seasoned Enterprise Agile Coach, Leadership Coach, Mentor, CEC, CTC, ICF ACC, Founder of CoachingSaga.com, linkedin.com/in/savitapahuja/

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